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Не указана
Гражданство
Россия
Тип занятости
Полная занятость
Женщина, 42 года, родилась 8 мая 1982
Город: Москва
Опыт работы
14 лет 11 месяцев
Банк Русский Стандарт
Chief specialist of VIP-customers group service. Issuing and support credit cards Unit, Credit department
С 01.04.2011 по 01.04.2016 (5 лет)
- Preparation of analytical reports and taking decisions about issuing credit cards of VIP segment: Амех Platinum, Amex Centurion, МС Imperia according to liability limit; - Consideration of requests for credit limit changing on permanent or temporary base by cards: Амех Platinum charge, Amex Centurion, МС Imperia, co-brends Aмех and others in case и VIP segment VIP cards avaliable; - Consideration of requests for credit limit changing on charge products Amex, from authorization centers on-line; - Processing of customer applications for emergency card replacement (ECR technology) in case of loss when customer abroad; - Supporting of existing customer through vip-managers requests: providing information about amounts written back and unblocking amounts written back, approval of temporary limit change and increasing available balance to make a transaction, providing information about transactions on account and available balance; - Identification of fraud operations; - Maintanance of reporting statements; - Interaction with others bank’s units, participating in issuing and supporting credit cards. - Verify analytical reports made by another employees and approval with management - Performing the duties of supervisor in case of her absence - Prepairing of necessary reports for line manager and another parts, competent to request such information - Participation in developing of credit procedures
Банк Русский Стандарт
Chief specialist of VIP-customers group service. Issuing and support credit cards Unit, Credit department
С 01.04.2011 по 01.04.2016 (5 лет)
- Preparation of analytical reports and taking decisions about issuing credit cards of VIP segment: Амех Platinum, Amex Centurion, МС Imperia according to liability limit; - Consideration of requests for credit limit changing on permanent or temporary base by cards: Амех Platinum charge, Amex Centurion, МС Imperia, co-brends Aмех and others in case и VIP segment VIP cards avaliable; - Consideration of requests for credit limit changing on charge products Amex, from authorization centers on-line; - Processing of customer applications for emergency card replacement (ECR technology) in case of loss when customer abroad; - Supporting of existing customer through vip-managers requests: providing information about amounts written back and unblocking amounts written back, approval of temporary limit change and increasing available balance to make a transaction, providing information about transactions on account and available balance; - Identification of fraud operations; - Maintanance of reporting statements; - Interaction with others bank’s units, participating in issuing and supporting credit cards. - Verify analytical reports made by another employees and approval with management - Performing the duties of supervisor in case of her absence - Prepairing of necessary reports for line manager and another parts, competent to request such information - Participation in developing of credit procedures
Банк Русский Стандарт
Chief specialist, Corporate Products Unit, Retail Credit department
С 01.05.2010 по 01.04.2011 (11 месяцев)
- Taking decisions about approval applications for Premium segment credit cards; - Review of credit decisions according to office memorandum, received from the regions; - Identifying of fraud attempts and initiate preventive measures; - Writing of the conclusions about credit; - Cooperation with another units, participates in corporate sales project; - Control of daily performance, maintenance reports for credit decisions; - Comply of credit policy and procedures.
Santander Consumer bank ZAO
Senior Credit Initiation Officer, Credit & Risk Department
С 01.10.2009 по 01.02.2010 (4 месяца)
- Testing of the banking system to control of all stages applications for car loans passing, in compliance with banking rules, procedures and credit policy of the bank; - Taking decisions of approve applications for car loans; - Prepairing of necessary reports for line manager and another parts, competent to request such information; - Cooperation with another units for all questions appearing with fulfilment of main activity.
The Royal Bank of Scotland plc. (ABN AMRO Bank N.V. )
Senior Credit Initiation Officer, Credit & Risk Department (Consumer)
С 01.01.2008 по 01.08.2008 (7 месяцев)
- Management of verification process at Supervisor level - Daily distribution of documents and TAT norms control - Control of daily performance - Solution of non-standard situations in verification process - Produces necessary MI to various parties. Reporting appropriate information and statistics for Fraud Prevention and Credit Policy Managers - Maintenance and support the sales objectives within the defined area of decision making - Responsible for identifying local process improvement opportunities. Initiates and implements innovation and change as appropriate - Participation in Employee Engagement Team, creating and promotion of projects for employee motivation increasing
The Royal Bank of Scotland plc. (ABN AMRO Bank N.V. )
Credit Initiation Officer, Credit & Risk Department
С 01.05.2007 по 01.01.2008 (8 месяцев)
- Maintenance of efficiency and quality of credit decisions, exact execution of the Risk Rules procedures for credit decisions - Maintenance of service quality at the highest level during the applications processing and verification calls - Participation in setup and development of credit initiation processes according to the policies of Credit & Risk Department - Feedback and assistance in test and implementation of Credit Initiation procedures and IT systems for existing and new credit products - Execution of compliance related procedures during the initiation process - Start controlling of existing staff of Credit Initiation Unit at the Supervisors level in administrative part - Assistance in controlling and coaching of Credit Initiation staff for high performance and quality of results
ZAO KB Citibank
Credit analyst, Credit Cards Initiation Unit
С 01.01.2006 по 01.05.2007 (1 год 4 месяца)
- Analysis of the documents, provided by customers of Moscow, Saint-Petersburg and regions for receiving banking credit card, for originality and in accordance with acceptable credit criteria; - Monitoring accounts operations (for existing customers), with the object to perfomance credit obligations by another credit products, in case it available; - Calculation credit line and minimum payment in accordance with type of company, risk criteria and internal, external credit liabilities of the customer; - Analysis of information, provided by customer about himself and his employer through internal databases, in negative-lists in order to represent the facts, fraud, connection to international terrorist groups, in compliance with recommendations of Central Bank of Russia; - Compliance check; - Codification information in banking programs, indication verification calls, field verification to employer company; - Analysis of scoring results; - Taking decision about approval credit line.
ZAO KB Citibank
Database verification analyst
С 01.11.2004 по 01.12.2005 (1 год 1 месяц)
- Database verification, internet search: company check, telephone verification source, customer residence phone number; - Operations with databases applications; - Optimization of customer's information verification process.
Образование
Университет
Russian State University of Humanities
Владение языками
Родной язык
Русский
Иностранные языки
Английский
Дополнительно
Ключевые навыки
Работоспособность
Обучаемость, ответственность.
Знание документооборота (сопровождение отгрузки, сбор и подача документов на тендерную площадку, за
Общение с людьми и коммуникабельность
Дополнительная информация
Skills: - Knowledge of PC: MS Office, Internet Explorer, Outlook Express, special banking programs (NAS, ODE, UWS, Diasoft, Score, Artbank), etc. - Strong analytical skills for carrying out consecutive credit analysis, evaluation of numerical activities - Ability to work with large information contents, to analize, make the conclusions and proposals; - Competent oral and written speech, analytical mindset, stress resistance - Ability to negotiate, business correspondence - Ability to quickly navigate difficult situations and resolve controversial issues - Strong management and leadership skills - Ability to work autonomously and in multitasking mode - Time-management Personal qualities: Responsibility, honesty, focus on results, self-discipline, self-motivation, striving for professional growth, high communication skills, attention to details Hobbies: Travelling, reading, long walks, cooking, stylist-image maker
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