Project manager

Cainiao (European International Supply Chain-China-Europe Express&Russian/European Freight)

International Freight Coordinator B2B

С 01.05.2023 по 01.07.2024 (1 год 2 месяца)

1. Completion of KA customer logistics fulfilment process: Collect customer shipping plans and various documents to ensure timely updates and accurate documentation. Follow up promptly and provide feedback on logistics performance progress to ensure timely execution. 2. Last-mile logistics: Accept orders and prepare relevant documents, track the fulfilment status of goods, confirm fulfilment milestones and progress, ensure timely communication between clients and service providers, guarantee timely delivery. 3. Logistics reconciliation and settlement: customer settlements; service provider settlements; internal related transactions settlements; manage offline accounts, issue invoices promptly, monitor compensation progress, promptly address abnormal issues, coordinate all parties for resolution, ensure timely/accurate settlement, promote a virtuous cycle. 4. Internal requirements: new clients introduction support, domestic team assistance in resolving exceptional issues, coordinate communication among all parties to ensure timely client onboarding; promptly address unexpected issues in international shipping to ensure timely delivery; development facilitation of new business opportunities. 5. Daily translations: translation and creation of everyday documents and promotional materials. Work achievements: ✓ improved customer satisfaction, ✓ enhanced internal communication efficiency, ✓ prevented customer litigation through effective communication, ✓ reduced information discrepancies.

Cainiao (European International Supply Chain-China-Europe Express&Russian/European Freight)

International Freight Coordinator B2B

С 01.05.2023 по 01.07.2024 (1 год 2 месяца)

1. Completion of KA customer logistics fulfilment process: Collect customer shipping plans and various documents to ensure timely updates and accurate documentation. Follow up promptly and provide feedback on logistics performance progress to ensure timely execution. 2. Last-mile logistics: Accept orders and prepare relevant documents, track the fulfilment status of goods, confirm fulfilment milestones and progress, ensure timely communication between clients and service providers, guarantee timely delivery. 3. Logistics reconciliation and settlement: customer settlements; service provider settlements; internal related transactions settlements; manage offline accounts, issue invoices promptly, monitor compensation progress, promptly address abnormal issues, coordinate all parties for resolution, ensure timely/accurate settlement, promote a virtuous cycle. 4. Internal requirements: new clients introduction support, domestic team assistance in resolving exceptional issues, coordinate communication among all parties to ensure timely client onboarding; promptly address unexpected issues in international shipping to ensure timely delivery; development facilitation of new business opportunities. 5. Daily translations: translation and creation of everyday documents and promotional materials. Work achievements: ✓ improved customer satisfaction, ✓ enhanced internal communication efficiency, ✓ prevented customer litigation through effective communication, ✓ reduced information discrepancies.

Adam Holding (International Trade Group, nuts and dried fruits sales representative)

Foreign Trade Specialist

С 01.01.2023 по 01.04.2023 (3 месяца)

1. Supplier Operations: Collect product information and prices from various suppliers, request quotations from Chinese suppliers, compare prices, communicate in advance through sample shipments, promptly follow up on order progress, solve any anomalies to ensure smooth order placement. 2. Client operations: summarise customers demands, ensure correct and timely orders’ delivery. 3. Logistics operations: Execute pick-up, customs clearance, transportation of goods, prepare various international trade documents, control the progress of order execution and timely follow up to ensure timely fulfilment of waybills. 4. Developing Chinese market assistance: in China company registration assistance, maintain friendly cooperation with Chinese suppliers. 5. Participated in large-scale trade cooperation negotiation projects: collaborated with major food retail chains in Russia, participated in auctions and successfully won bids (X5 Group, Magnit, etc.). Work achievements: ✓ successfully completed company registration in China, ✓ successfully managed international logistics of over 40 containers of Chinese purchases and local sellers in Russia (including 28 road, 18 rail and 3 air shipments), ✓ expanded product categories by over 10.

浙江大学，国际学院（International College in Zhejiang University)

Student adaptation specialist

С 01.10.2018 по 01.12.2022 (4 года 2 месяца)

- helping foreign students to adapt in China - assistance in choosing subjects - introduction of foreign students into the educational process in the leading Chinese University - organization of events, meetings, working groups - participation in events (experience of conducting large events) - working with social media platforms

STROYKONSALT LLC (oil, gas)

Foreign Trade Specialist

С 01.04.2021 по 01.03.2022 (11 месяцев)

1. Communication and negotiation with customers and suppliers: coordinate prices, delivery terms, analyse market and competitors (Sinopec, Lanzhi Group, Sibur). 2. Business translation and communication: written and oral translation in Chinese, English, and Russian. 3. Contract management: contract review and paper documents management, timely feedback on contract validity to business owners, supplementation of missing documents. 4. Account management: account management for various banks in Dubai, including open accounts and expand limits. 5. Administrative assistance: procurement of office supplies/employee benefits, recruitment information posting, reception of visiting clients, related matters. Work achievements: ✓ Sinopec won the bid and executed the Sibur project, ✓opened 2 Dubai bank accounts, ✓ successfully promoted 30+ cooperation negotiations, ✓timely detected and corrected translation errors to avoid negotiation errors, ✓ assisted in organising cross-border supply.

KPMG (Moscow & CIS headquarter)

Forensic（full-time intern）

С 01.01.2021 по 01.04.2021 (3 месяца)

1. Preliminary investigation of audit data: collect, organise, analyse, and document audit data from various investigations, including but not limited to information on the ultimate beneficiaries and property, constituent documents; undetected business risk analysis; political risk analysis in the political and socio-economic environment of the jurisdiction. 2. Verification and production of forensic documents: contracts drafting according to internal risk management procedures, submit documents, provide information support for litigation and asset tracking. 3. Business translation and communication: English, Uzbek. 4. Pre preparation for marketing activities: marketing presentations production, preparation for meetings, etc. Work achievements: ✓found information on the ultimate beneficiaries and property,✓ translated 200+ files in Russian, English, and Uzbek languages.

Synergy University, International Business Department

Financial Analytic (Internship)

С 01.09.2020 по 01.12.2020 (3 месяца)

1. Daily analysis report preparation: analyse education market and competitors both domestically and internationally, analyse all financial processes of IBD, collect potential customer information through the CRM Bitrix system. 2. Quarterly analysis report preparation: collect information on IBD's strategic development, analyse the dynamics of IBD's revenue, summarise sales leads sales performance of IBD employees, compile sales performance ratings, analyse project input-output ratio. 3. Preparation for marketing activities: new project introduction writing and explaining.

The 5th China College Students “Internet+” Innovation and Entrepreneurship Competition:

English, Chinese, Russian interpret and assistant

С 01.10.2019 по 01.10.2019 (меньше месяца)

Accompanying and solving emerging issues of the official delegations of the "Republican Confederation of Entrepreneurship", "Russian Union of Youth", "Belarusian Republican Union of Youth”, simultaneous translation English-Chinese-Russian.

Federal state budgetary institution "Russian center for civil and Patriotic education of children and youth”.

Internship in the Department of volunteer programs and PR Department.

С 01.07.2016 по 01.08.2016 (1 месяц)

1. Organise the first extended meeting of the National Preparatory Committee for the 2017 World Festival of Youth and Students. 2. Interact with the executive authorities of the Russian regions implementing the state youth policy. 3. Receive and process information on participants of the Russian Interregional Youth Forum “TIM Biryusa”. 4. Data analysis of participants of the All-Russian Competition “Volunteer of Russia”. 5. Information support of the All-Russian Youth Educational Forum” Tavrida" in social networks.

Университет

China, Zhejiang University of Finance and Economics

Университет

Beijing Jiaotong University

Университет

lyceum at the Russian State Humanitarian University (RSUH)

Университет

AliExpress, CHINA CROSS-BORDER E-COMMERCE COMPREHENSIVE PILOT AREA

Родной язык

Русский

Иностранные языки

Английский, Китайский, Немецкий

Ключевые навыки

• Ms office proficiency

• multi-tasking

• marketing&management skills

• time-management

• analytical &logical thinking

• collaboration & communication skills

• pressure resistance & ability to solve problems

Дополнительная информация

Possess strong adaptability, solid work experience, and professional knowledge. Proficient in communication and negotiation, with experience in interacting with individuals from diverse cultural backgrounds, alongside strong teamwork skills. Diligent, meticulous, patient, serious, and responsible, I thrive on facing new challenges, as I believe they foster personal growth and self-improvement. I am seeking challenging opportunities that allow me to achieve my full potential and drive my professional development.