специалист по машинному обучению

Epam Kazakhstan

Experience designer

С 01.09.2021 по 01.05.2024 (2 года 8 месяцев)

My achievements: — Optimized the design of contact form, increasing its conversion by 32%. — Improved the design of blog articles and recommended content strategy changes. Improvements reduced the Bounce rate by 31% and increased the scroll depth by 18%. — Designed mobile healthcare service, achieving 62% flow completion with a 17% conversion to CTA. — Managed an internal product audit. The suggested optimization increased the conversion rate by 24% and reduced support requests by 28%. — Redesigned administrative systems, increasing user productivity by 16%. — As a designer and researcher, participated in a global website redesign that significantly changed users' brand perception. — Optimized design team processes, resulting in improved product quality and increased team engagement. Detailed case studies about these achievements are in my portfolio: serpukhovich.notion.site My activities: — Designed interfaces for mobile apps, web-sites, and administrative systems. — Collaborated with stakeholders to discuss business requirements and present design solutions. — Conducted research activities, including user interviews, surveys, and desk research. — Mapped user experiences using artifacts such as CJM, User Flows, Swim-lane diagrams, etc. — Generated & validated product hypothesis. — Tested interfaces with users to validate solutions. — Audited interfaces to find usability problems. — Analyzed design team processes to optimize them. — Maintained and refactored the components library in Figma. — Supervised product development to ensure alignment with design specifications.

Epam Kazakhstan

Experience designer

С 01.09.2021 по 01.05.2024 (2 года 8 месяцев)

My achievements: — Optimized the design of contact form, increasing its conversion by 32%. — Improved the design of blog articles and recommended content strategy changes. Improvements reduced the Bounce rate by 31% and increased the scroll depth by 18%. — Designed mobile healthcare service, achieving 62% flow completion with a 17% conversion to CTA. — Managed an internal product audit. The suggested optimization increased the conversion rate by 24% and reduced support requests by 28%. — Redesigned administrative systems, increasing user productivity by 16%. — As a designer and researcher, participated in a global website redesign that significantly changed users' brand perception. — Optimized design team processes, resulting in improved product quality and increased team engagement. Detailed case studies about these achievements are in my portfolio: serpukhovich.notion.site My activities: — Designed interfaces for mobile apps, web-sites, and administrative systems. — Collaborated with stakeholders to discuss business requirements and present design solutions. — Conducted research activities, including user interviews, surveys, and desk research. — Mapped user experiences using artifacts such as CJM, User Flows, Swim-lane diagrams, etc. — Generated & validated product hypothesis. — Tested interfaces with users to validate solutions. — Audited interfaces to find usability problems. — Analyzed design team processes to optimize them. — Maintained and refactored the components library in Figma. — Supervised product development to ensure alignment with design specifications.

Инициум

Lead designer, UX/UI designer

С 01.05.2019 по 01.04.2021 (1 год 11 месяцев)

My achievements: — Designed interfaces and exteriors of navigation kiosks for malls, museums and parks. Including Hermitage - one of the largest museums in the world, Kazan Mall - the largest shopping center in Kazan. — Drived the launch of a new mobile product for idoor navigation. — On a tight deadline, designed a system of interfaces to optimize covid lab operations. — Grew up two junior designers and handed them all the design activity in the company. Detailed case studies about these achievements are in my portfolio: serpukhovich.notion.site My activities: — Designed interfaces for Interactive navigation kiosk, self-service checkout, mobile apps, Administrative systems. — Communicated with stakeholders to gather requirements and present solutions. — Conducted research activities, including desk research, field research, and user interviews. — Described user scenarios and product logic. — Conducted guerrilla testing to gather user feedback. — Supervised and mentored junior designers. — Supervised product development to ensure alignment with design specifications. — Created and maintained Figma component library. — Optimized design processes in the company. — Designed interactive kiosk exteriors and building maps.

INMYROOM

Project manager

С 01.02.2018 по 01.10.2018 (8 месяцев)

— Led the process of gathering and documenting requirements for product functionality. — Prioritized tasks and maintained the backlog. — Managed sprints, monitored deadlines, verified completed tasks. — Conducted user training sessions to familiarize teams with new functionality and features. — Designed prototypes of user interfaces. — Streamlined processes within the product development team. — Introduced and facilitated Scrum processes.

Trace IT (системный интегратор)

Business Analyst (Internship)

С 01.09.2017 по 01.11.2017 (2 месяца)

— Conducted business process analysis in customer companies — Documented processes using BPMN 2.0 notation. — Automated processes by integration CRM systems, including Bitrix24, AmoCRM, and BPM Online.

Университет

Московский государственный технический университет радиотехники, электроники и автоматики

Родной язык

Русский

Иностранные языки

Английский

Ключевые навыки

• Figma

• Material ui

• Циклический процесс повышения качества cjm, ux, quality reviews

• Adobe illustrator, adobe photoshop, figma, графический дизайн, дизайн интерфейсов

• проектирование пользовательских интерфейсов

• Agile product management

• Понимание принципов usability веб-интерфейсов

• Эффективное ведение переговоров

• Разговорный английский язык

• Adobe photoshop, работа в команде, концепт арт

• Запуск пилотов (mvp, прототипирование, а/в тестирование)

Дополнительная информация

I've got over 5 years in design and 10 years in IT. Designed B2C, B2B, and B2E products, including Web, Mobile, Interactive Kiosks, and Admin Systems. Developed existing products and designed them from scratch, taking full responsibility for product design. Worked with high uncertainty and unstructured requirements. I also have managerial and mentoring experience. I can drive all stages of the design process: research, hypothesis generation and validation, low & hi-fi design, solution testing, development support, and gathering feedback and analytics data. And also optimize the process for particular products. My mission is to create quality design to simplify lives and improve the world. My passion is to make complex things simple and elegant. A bit more facts about me: — I focus on user value, not just UI screens or features. I believe that it's a key to a product's success. — Proactive and business oriented. I suggest ideas for product optimization and development. And always looking for ways to solve tasks cost-effectively. — My engineer's mindset (supported by software engineering education) allows me to design complex systems. This also enables me to speak the same language as developers and assess the complexity of implementing design solutions. — My developed empathy and conscious communication skills allows me to effectively communicate with users, team members, and stakeholders. — I optimize my work and life with AI tools, believing that using AI is one of the most crucial skills today.