Product Manager

Arcana Inc.

Операционный директор

С 01.09.2023 по настоящее время (1 год 6 месяцев)

Led the Management Department, mentoring and overseeing managers and team members to cultivate a collaborative and results-oriented workplace. Assessed project budgets, developed commercial proposals, and created commercial presentations for clients. Coordinated and controlled all company projects, ensuring timely and budget-friendly execution. Established effective communication channels, improving team coordination and project transparency. Conducted hiring, training, and interviews to build a strong and capable team. Managed client relationships, ensuring high levels of satisfaction and engagement. Managed GovTech projects for Jusan Bank, including integration with government services and databases, and e-government services such as Individual Entrepreneur Registration and LLC registration, completing the project within 3 months. Led the "Esep Home" project, a PWA utility management application, and successfully developed and launched it on the App Store, Play Market, and web platforms. Led the "Loan Agreement" project - improved and expanded the project workflow in collaboration with a lawyer and development team.

Arcana Inc.

Операционный директор

С 01.09.2023 по настоящее время (1 год 6 месяцев)

Led the Management Department, mentoring and overseeing managers and team members to cultivate a collaborative and results-oriented workplace. Assessed project budgets, developed commercial proposals, and created commercial presentations for clients. Coordinated and controlled all company projects, ensuring timely and budget-friendly execution. Established effective communication channels, improving team coordination and project transparency. Conducted hiring, training, and interviews to build a strong and capable team. Managed client relationships, ensuring high levels of satisfaction and engagement. Managed GovTech projects for Jusan Bank, including integration with government services and databases, and e-government services such as Individual Entrepreneur Registration and LLC registration, completing the project within 3 months. Led the "Esep Home" project, a PWA utility management application, and successfully developed and launched it on the App Store, Play Market, and web platforms. Led the "Loan Agreement" project - improved and expanded the project workflow in collaboration with a lawyer and development team.

Arcana Inc.

Senior Project Manager

С 01.07.2022 по 01.09.2023 (1 год 2 месяца)

Managed multiple projects simultaneously: Completed the “Zhastar Rukhy” website project within 1.5 months, effectively incorporating feedback and reducing project costs by 20%. Led the “Gov Platform” project, collaborating with stakeholders to define project scope and goals. Managed a cross-functional team of over 8 members, implementing Agile Scrum methodologies that enhanced team delivery speed by 35% and boosted customer satisfaction. Launched the “Bas.App” project alongside a team of interns, quickly integrated payment into the application, and released it on the App Store and Play Market. Presented the project at “Digital Almaty” on a startup alley and integrated Bas.App with coffee shops during the exhibition on the launch day. Developed the JCRM project, a collateral registration service for Jusan Bank. Coordinated Internship Program for IOS and Android developers with more than 10 trainees. Successfully completed 3 months of the “Global Outsourcer” program for outsourcing abroad, resulting in 3 offers with international clients.

Федерация тенниса Казахстана, РОО

Chief of Tournament Desk(Organizing team)

С 01.09.2020 по 01.10.2022 (2 года 1 месяц)

Led and organized a team of 20 individuals of different roles, overseeing training sessions and workshops. Collaborated closely with ATP management to resolve organizational issues and negotiate with tennis players and their teams. Handled budget management and reporting responsibilities. Managed events including “ATP 250”, “Forte Challenger 100, 125”, “Almaty Beeline Challenger 2021”, “ITF Women 2021”, “President’s Cup 2021”, and “ATP 500".

Arcana Inc.

Project Manager

С 01.08.2021 по 01.07.2022 (11 месяцев)

Developed project documentation with a systems analyst that improved knowledge sharing and project handover efficiency. Managed the “Halyk Club” project - a section of the customer loyalty system, led the mobile developers team. Managed “Egov Mobile” and PEP projects with more than 1,5M app users. Led a cross-functional team of 8, including developers, analysts, designers, and QA engineers, to ensure timely delivery of high-quality software upgrades. Successfully completed the project in 3 months. Coordinated Internship Program for Mobile (iOS/Android), Frontend, and Backend developers, designers, and managers with more than 12 trainees.

Arcana Inc.

Intern PM

С 01.05.2021 по 01.08.2021 (3 месяца)

Supported the implementation of Agile practices, including daily meetings, sprint planning, and retrospectives. Conducted daily meetings with a team, and resolved blockers. Created project dashboards, and project roadmaps, CJMs. Assisted in the creation of project documentation, including requirements and specifications. Participated in project kickoff meetings, meetings with stakeholders Conducted quality assurance tests.

Университет

Казахский Гуманитарно-Юридический Университет

Родной язык

Русский

Иностранные языки

Английский, Казахский, Японский

Ключевые навыки

• Product management

• разработка продукта

• Проработка и запуск новых продуктов

• вывод продукта на рынок

• agile project management

• ms project expert

• постановка задач разработчикам

• Финансовая аналитика и управление рисками

• • активные продажи • развитие продаж • управление командой • поиск и привлечение клиентов

• Опыт работы от 3-х лет: технический маркетинг / сервис/ проектный менеджмент / r&d

• Agile, scrum

• Подбор и обучение персонала

• Хорошие организаторские навыки

• atlassian jira

• Знание ms project, ms excel, ms word, ms outlook, autocad.

• навыки презентации

• руководство командой разработчиков

• teambuilding

• forming budget

• Массовый подбор персонала