swift разработчик

Ever fashion luxury group

Sales associate

С 01.01.2023 по настоящее время (2 года 4 месяца)

Collaborating with prestigious brands such as Manolo Blahnik, Rene Caovilla, Gianvito Rossi, and Aquazzura to deliver exclusive product offerings. Showcasing luxury footwear and accessories from renowned labels including Molone Souliers, Moschino, and Jimmy Choo with a focus on customer needs and preferences. Assisting clients with curated selections from Bottega Veneta, Dolce&Gabbana, and Chloe to enhance their shopping experience. Providing exceptional, personalized service to exceed customer expectations and drive sales growth. Maintaining up-to-date knowledge of the latest product lines and brand collections to offer expert recommendations. Coordinating seamlessly with team members to ensure a smooth, efficient, and enjoyable shopping experience for all customers. Managing inventory, executing visual merchandising, and ensuring store displays are attractive and aligned with brand standards. Addressing and resolving customer inquiries and concerns promptly and professionally to ensure satisfaction. Implementing effective upselling and cross-selling techniques to meet and exceed the store’s sales goals. Conducting regular stock audits, managing product replenishment, and ensuring product availability and presentation. Executing and supporting promotional events and visual displays to engage customers and drive foot traffic. Providing actionable feedback to management regarding customer preferences and emerging trends to guide product selection and buying decisions. Maintaining a clean, organized, and inviting sales floor to enhance the overall shopping environment. Training, mentoring, and supporting new sales associates to uphold the store's standards and practices.

Ever fashion luxury group

Sales associate

С 01.01.2023 по настоящее время (2 года 4 месяца)

Collaborating with prestigious brands such as Manolo Blahnik, Rene Caovilla, Gianvito Rossi, and Aquazzura to deliver exclusive product offerings. Showcasing luxury footwear and accessories from renowned labels including Molone Souliers, Moschino, and Jimmy Choo with a focus on customer needs and preferences. Assisting clients with curated selections from Bottega Veneta, Dolce&Gabbana, and Chloe to enhance their shopping experience. Providing exceptional, personalized service to exceed customer expectations and drive sales growth. Maintaining up-to-date knowledge of the latest product lines and brand collections to offer expert recommendations. Coordinating seamlessly with team members to ensure a smooth, efficient, and enjoyable shopping experience for all customers. Managing inventory, executing visual merchandising, and ensuring store displays are attractive and aligned with brand standards. Addressing and resolving customer inquiries and concerns promptly and professionally to ensure satisfaction. Implementing effective upselling and cross-selling techniques to meet and exceed the store’s sales goals. Conducting regular stock audits, managing product replenishment, and ensuring product availability and presentation. Executing and supporting promotional events and visual displays to engage customers and drive foot traffic. Providing actionable feedback to management regarding customer preferences and emerging trends to guide product selection and buying decisions. Maintaining a clean, organized, and inviting sales floor to enhance the overall shopping environment. Training, mentoring, and supporting new sales associates to uphold the store's standards and practices.

Банк ВТБ (ПАО)

Office manager (private banking)

С 01.05.2022 по 01.12.2022 (7 месяцев)

Managed daily office operations to ensure the smooth and efficient functioning of the private banking department. Coordinated with clients and internal teams to schedule meetings, appointments, and follow-ups. Maintained and organized confidential client files, ensuring compliance with privacy regulations. Prepared and processed financial documents, reports, and correspondence for senior management. Assisted in managing client accounts, handling inquiries, and resolving issues promptly. Oversaw office supplies inventory and placed orders as needed to maintain stock levels. Implemented and streamlined office procedures to improve overall efficiency and productivity. Conducted regular office audits to ensure compliance with internal policies and procedures. Facilitated communication between the private banking team and other departments to support seamless operations.

Санаторий Русь

Senior administrator

С 01.09.2018 по 01.05.2022 (3 года 8 месяцев)

Supervised daily administrative operations to ensure efficient management of resort services. Coordinated guest bookings, check-ins, and check-outs, providing exceptional customer service. Managed a team of administrative staff, including scheduling, training, and performance evaluations. Developed and implemented operational procedures to streamline processes and enhance guest experiences. Handled complex customer inquiries and resolved issues to maintain high satisfaction levels. Maintained and updated records of guest information, reservations, and billing details. Oversaw inventory management for office supplies and resort amenities, ensuring availability and quality. Collaborated with various departments to facilitate smooth resort operations and communication. Prepared and analyzed reports on resort performance, guest feedback, and operational efficiency. Ensured compliance with health and safety regulations, as well as resort policies and procedures.

Adidas

Sales associate

С 01.10.2017 по 01.09.2018 (11 месяцев)

Provided expert assistance to customers in selecting sportswear and footwear, enhancing their shopping experience with knowledgeable recommendations. Managed sales transactions efficiently, including processing payments, handling returns, and ensuring accurate financial records. Maintained an organized and visually appealing store environment through strategic merchandising and display techniques. Conducted regular inventory audits and restocked merchandise, ensuring optimal product availability and presentation. Engaged proactively with customers to understand their needs, offering personalized product recommendations and solutions. Consistently achieved and surpassed sales targets through effective upselling and cross-selling strategies. Collaborated with team members to ensure smooth and efficient store operations, enhancing overall team performance. Implemented and monitored store security protocols to prevent loss and safeguard inventory.

Университет

Институт международных экономических связей

Университет

Пятигорский государственный лингвистический университет

Университет

Бортпроводник бизнес авиации

Родной язык

Русский

Иностранные языки

Английский

Ключевые навыки

• 1c: бухгалтерия

• Json for modern c++

• Bullet physics

• B2c продажи

• System operations

• Booking hotels

• Iiko, fidelio, logus

Дополнительная информация

Опыт активных продаж, умение вести переговоры, строить долгосрочные отношения с клиентами, знание делового этикета, пользователь ПК (Microsoft Office, Internet, Outlook Express). Умение находить индивидуальный подход к клиенту,быстро соориентироваться в ситуации,неординарность в решении задач, лидерский потенциал. О себе: Коммуникабельная, без вредных привычек, стрессоустойчивая, находчивая, целеустремлённая, внимательная, легкообучаемая, инициативная, пунктуальная, уверенная в себе.