2D аниматор

IDS Borjomi RU BY Regions

CIO

С 01.01.2022 по настоящее время (3 года 4 месяца)

● Leading the full cycle of IT dept for Borjomi business in RU and BY regions ● IT strategy for RU and BY regions ● Budgeting ● People management. Number of people – 68 FTE inhouse ● Team structure renewal ● Process renewal and reorganizing ● Improved IT and Digital dept efficiency and cost of solutions Notable Achievements/ Projects: ● The approach to IT function budgeting has been updated. The budget for the next three years will be flat. The key areas of IT development and responsibility have been highlighted and agreed upon, with links to budget items. ● Zero money loss after 24 Feb 2022. The IT strategy was completely overhauled. Not a single system or data was affected. 90% of the systems retained their functionality and continue to work with development. ● The team is completely restructured during 2022. Key areas: Product Office, Data Management, Project Management, Digital, Infra&Support, Security. ● A channel of business partnerships with key business departments has been established. ● For the first time ever implemented architectural oversight + developed a strategy to minimize the number of platforms and maximize the use of standard functionality of 1C platforms. ● Also, for the first time in history, the direction of IT Security is highlighted. The approach and development strategy are agreed upon. In the process of implementation. ● Change Management process is implemented from scratch. No IT change is implemented without prior evaluation and approval. ● IT was the first department to launch full-fledged HR processes for employee development along with the process of increasing. ● Support and change performance improved by +30% over the year. SLAs have been updated.

IDS Borjomi RU BY Regions

CIO

С 01.01.2022 по настоящее время (3 года 4 месяца)

● Leading the full cycle of IT dept for Borjomi business in RU and BY regions ● IT strategy for RU and BY regions ● Budgeting ● People management. Number of people – 68 FTE inhouse ● Team structure renewal ● Process renewal and reorganizing ● Improved IT and Digital dept efficiency and cost of solutions Notable Achievements/ Projects: ● The approach to IT function budgeting has been updated. The budget for the next three years will be flat. The key areas of IT development and responsibility have been highlighted and agreed upon, with links to budget items. ● Zero money loss after 24 Feb 2022. The IT strategy was completely overhauled. Not a single system or data was affected. 90% of the systems retained their functionality and continue to work with development. ● The team is completely restructured during 2022. Key areas: Product Office, Data Management, Project Management, Digital, Infra&Support, Security. ● A channel of business partnerships with key business departments has been established. ● For the first time ever implemented architectural oversight + developed a strategy to minimize the number of platforms and maximize the use of standard functionality of 1C platforms. ● Also, for the first time in history, the direction of IT Security is highlighted. The approach and development strategy are agreed upon. In the process of implementation. ● Change Management process is implemented from scratch. No IT change is implemented without prior evaluation and approval. ● IT was the first department to launch full-fledged HR processes for employee development along with the process of increasing. ● Support and change performance improved by +30% over the year. SLAs have been updated.

iiko, Компания Aйко

CIO

С 01.06.2021 по 01.01.2022 (7 месяцев)

● Leading the full cycle of IT department in all iiko countries ● IT strategy for all countries ● People management. Number of direct reports – 6 FTE inhouse ● Recreation and team building from scratch ● Improved efficiency and cost of solutions ● Staff coaching Notable Achievements/ Projects: ● The team is recreated, now we are hunting for new talent people ● IT strategy presented for the first time in the history of the company ● Support and development processes have been designed and implemented. Request processing speed has increased by 2 times for the same cost ● In two months, the all employees moved from on-premises services to a Microsoft 365 environment. Zero data was lost.

KFC

Head of IT & Digital Business Solutions Russia, CIS & CEE regions

С 01.02.2019 по 01.05.2021 (2 года 3 месяца)

- Leading the full cycle of IT development in 37 countries for the KFC brand. Responsible for all IT applications and services strategy. - Creation and team building from scratch. - People management. Team of direct reports - 15 people inhouse. - Creation of unified software solutions for KFC brand. - Improved efficiency and cost of solutions. - Creation unique IT and Digital products for business growing. - Creation of a single platform for monitoring sales and performance in restaurants online and instantaneous response. - Creation of a single virtual space and platform for all applications used in KFC. Notable Achievements/ Projects: - Following the IT and Digital strategy, implemented a number of technologies that increased business sales and allowed to survive the COVID period. - Development costs were optimised and necessary tenders for contractors were held. - Due to organisational measures, tenders, changes in the approach to work, the development budget was reduced to 15%. The development plan was increased by 21%. - Business partners were introduced for all departments in the business. Communication with business customers was built. - An iOS and Android application was created to manage sales and performance in restaurants. Instant data transfer and independence from cash solutions. - Transformation of the BI platform from QV to QS is performed. - A single space for process and application automation based on web technologies is created. - The S&OP process has been launched and MS DAX for this process has been implemented. - The universal data transmission bus has been launched. - Lot of document flow business processes are automated. - A monetisation model is being implemented for the provided IT services for franchise partners..

KFC

Head of KFC Restaurants IT Russia & CIS regions

С 01.09.2016 по 01.02.2019 (2 года 5 месяцев)

- Leading the full cycle of IT development and support in Russia and CIS regions for KFC restaurants. - Responsible for IT strategy for KFC restaurants technologies - People management. Team of direct reports - 11 people inhouse. - Development and standardisation of IT solutions for corporate restaurants and franchisees - Develop and support solutions to increase profits and the speed of the restaurants. - Building relationships with IT representatives of franchise partners. - Reducing IT costs for franchise partners. - Unification of software and equipment. Achieving unified pricing policies and delivery deadlines for software and equipment for the KFC brand. - Creation of an internal IT brand - Staff coaching Notable Achievements/ Projects: - IT technical support for restaurants has been completely reorganised. SLA for support is reduced from 4 to 8 times. Average annual savings for support of about 15 million rubles. In addition, RSLA increased from 50-60% monthly to 90-98% monthly on new terms. - The project of transition to FL-54 was successfully completed. We entered the TOP-10 in terms of time and cost of the project. They were the number one fast food market in Russia. - A project to sell 175 restaurants to franchisees was successfully implemented without any stopping the business. In none of the restaurants, sales were suspended. - From scratch, relations with IT franchise partners were built. A single community, information and data acquisition points were created. - Created a single brand of KFC IT Geek Team. Internal reputation has increased, the average score has increased from 3.8/5 to an average of 4.5/5 per month. - Software and hardware standards implemented. Uniform pricing policies were achieved with KFC contractors in Russia and the CIS. - Lot of effective solutions and projects have been developed and implemented, including the mass launch of self-service kiosks in restaurants and mobile applications.

Mars

Senior IT Business Partner

С 01.02.2014 по 01.09.2016 (2 года 7 месяцев)

- Deployment of ECM system from scratch in Russia. Leading a full cycle of implementation of business processes to ECM system. - People management. Team of direct reports - 3 people inhouse. - Team leader of Local Applications and ECM system support team. - Leading in the optimization and automation of business processes from scratch, reducing labor costs through automation. - Leading Microsoft Sharepoint service in CIS, including planning and development of Sharepoint based projects; - Leading of full cycle of IT training service in CIS, including but not limited to: planning, budgeting, organizing and controlling. Development of own trainings, acting as a trainer; - Staff coaching; - Leading of lots of local applications in CIS; - Realization of global projects with international IT team, in charge of projects from CIS: organizing team members, contractors & vendors management, budget planning and control; - Creating, analyzing and continuous improvement of IT procedures and processes in appliance with ITSM/ITIL, creating of necessary documentation; - Leading and acting as a developer in local projects; - Another out of box activities, such as: IT surveys providing, leading IT newspaper, creation and promotion of interactive monitors in offices Notable Achievements/ Projects: • Successfully implemented customer service incident management system(up to 100 users) • Successfully implemented car fleet management system witch help to reduce labor costs by 2 FTE (up to 500 MD yearly) • Successfully implemented a large number of business process automation • Successfully implemented single point of IT information for CIS users (up to 100 unique users weekly) • Successfully implemented Digital Signage system as a single point of a wide range of corporate information • Optimizing IT training processes for IT and CIS employees • Created 4 unique IT trainings and successfully provided it to CIS employees • Successfully upgraded OS on all CIS PCs (up to 1500 Business users)

Mars

IT Business Partner

С 01.05.2011 по 01.02.2014 (2 года 9 месяцев)

- Incident management and resolution within the SLA; - CIS IT training portfolio management; - Author of several CIS IT trainings, providing trainings to users via trainer role; - Creation, analyzing and improvement of Local IT procedures and processes, creation of instructions and regulations; - CIS Microsoft Sharepoint technology management; - CIS IT Communication Lead; - Author and lead of internal CIS IT Newspaper; - Leading a range of local projects: - Global OS upgrade; - A lot of analytical systems based on Microsoft Sharepoint technology; - Creating a special game for global marketing company; - IT hardware renewbal; - Local equipment inventorying; - Office closing;

KPMG

IT Specialist

С 01.07.2010 по 01.05.2011 (10 месяцев)

- Incident management and resolution within the SLA approved time frame; - Provision, installation and upgrading of computer systems, hardware and software; - Manage user accounts in Active Directory; - Manage user accounts in the McAfee Encryption System; - Providing a second line of IT support; - Leading printing service in Moscow office, cooperation with partner companies, timely maintenance and repair of equipment; - Full support and configuration of mobile devices, including BlackBerry, user training; - The creation of short tutorials and user guides; - Organization audio and video conferencing; - Participation in various projects (the global upgrade to a new operating system, creating and updating the map with the locations of the office printers and copiers, involved in organizing and supporting activities outside of the office)

Stroymechservis, Podzemtechstroy

IT and car fleet specialist

С 01.11.2008 по 01.03.2010 (1 год 4 месяца)

-Monitoring, verification runs and working hours of vehicles, fuel consumption control its own fleet of electronic accounting system; - Cooperation with other transport companies-partners; - Work with the traffic police, reporting of accidents, on performance; - Market research; - Databases management; - Making routes traffic. - Develop and update the company's official website, - Installation and configuration of software, installation and configuration of local networks; - Maintenance PCs; - The organization of workplaces, maintenance of office equipment; - Preparation of technical descriptions; - Support and advice users; - Installation and configuration of new PCs, create and configure user accounts; - Control the use of network resources, providing access to local and global networks; - Control and procurement of supplies, office equipment, PCs.

Stroymechservis, Podzemtechstroy

IT specialist

С 01.03.2006 по 01.08.2008 (2 года 5 месяцев)

- installation and configuration of software, installation and configuration of local network; - Maintenance PCs; - The organization of workplaces, maintenance of office equipment; - Preparation of technical descriptions; - Support and advice users; - Installation and configuration of new PCs, create and configure user accounts; - Control the use of network resources, providing access to local and global networks; - Control and procurement of supplies, office equipment, PCs.

Университет

MGUPS MIIT

Университет

ICAgile.com

Университет

Project Management University

Родной язык

Русский

Иностранные языки

Английский

Ключевые навыки

• Adobe photoshop

• Coffeecup html editor

• Система заявок 1c itil

• • sql • bpmn • ms excel • python • java • vbscript • groovy • itsm • автоматизация процессов • rest

• Уверенный пользователь ms office

• ms sharepoint

• Agile project management

• agile project management