To a company that is a leading marketplace with artificial intelligence support for on-demand manufacturing, transforming one of the largest industries in the world. The company uses its patented technology to create a trading manufacturing service opportunity to grow its business. Clients range from self-funded startups to Fortune 100 companies.
The company supports the industries of today and tomorrow by connecting people with big ideas with manufacturers who can bring them to life. The digital marketplace provides manufacturers with the critical resources they need to grow their business, and engineers and buyers of startups, medium-sized and large companies have easier access to global production facilities.

We are looking for: An order processing Specialist for a global collaborative service team

The ultimate goal of this role is process incoming purchase orders from our customers, ensure their compatibility with prior issued quotations and technical specifications and, in case of discrepancies, either to resolve them independently, or to escalate their resolution.

Responsibilities:

Processing of purchase orders, documentation in internal CRM and ERP systems.

Comparison of the initially issued quotations with the incoming purchase orders.

Resolution of discrepancies with customers and with internal departments.

Escalation of complex cases.

A successful candidate:

Primary requirement: Speaks fluently and conducts business correspondence (at level of B2 or higher) in English.

Is ready to solve problems that differ from the base scenario.

Shows willingness to work overtime (paid).

Is available to work according to USA business hours.

Former experience in international logistics and/or project management / order management

Experience in automotive industry or machine building is a plus

Wants to work in a fast growing business environment.

Is willing to systematise own work, to participate in the task of process automation.

Has a comfortable workplace with stable internet access and the possibility to participate in conference calls (position is 100% home office).

Working conditions:

Remote full-time job. Working hours from 16.00 Moscow time

Fixed rate depending on the career level.

Overtime hours are compensated.

Corporate Laptop and monitor

Free corporate language courses.

Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.

Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.

We care: ongoing free of charge well-being activities for our people, charity projects worldwide.

Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.

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