Оплата не указана
Вакансия находится в архиве
Требуемый опыт работы
От 1 года до 3 лет
Тип занятости
Полная занятость
График работы
Полный день
We are looking for a Support Specialist who will be assisting our players at our flagship Westland Survival and brand new project: Amikin Survival.
Help us build a loyal community and make our game better with your involvement and kindness. Become a part of a professional team that is eager to help you learn and grow!
RESPONSIBILITIES:
— Provide friendly, fast, and qualified support to our players in Zendesk.
— Answer to our players' reviews in stores, providing assistance if needed.
— Investigate and resolve game inquiries and issues.
— Report player feedback and suggestions to the development team.
— Develop player guides, FAQs, and tutorials.
SKILLS REQUIRED:
— Fluency in English — Upper-Intermediate level (B2) and above (written).
— Knowledge of any other language (German, Spanish, Chinese etc.) is a plus
— Excellent verbal and written communication skills.
— Warm-hearted, empathetic, and patient. If you like helping others, you are the person we are looking for :)
— Experienced player. Loving games is a must!
— Experience working in Zendesk is a plus.
— Previous experience in Support is considered a solid advantage.
BENEFITS:
— Kickstart your career in game dev and become a part of the industry.
— Grow your skills with a team of professionals.
— Competitive salary.
— Work remotely from your comfy home.
When you apply, please let us know why you're interested in working in support, and also share your top-3 favorite games :)
Ключевые навыки
Контактная информация
Helio Games
Сайт: не указан
Почта: не указана
Вакансия опубликована 12.06.2024 в г. Санкт-Петербург.
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