At Varian, part of Siemens Healthineers, we bring together the world's best talent to realize our vision of a world without the fear of cancer. Together, we are passionate about developing and delivering easy-to-use, effective oncology solutions.

We are looking for a candidate who will be in Moscow, Russia based and the perform a variety of post-sales service functions related to processing spare part orders within the assigned territory, in order to ensure the on-time delivery of spare parts to VMS customers, to ensure VMS meets its contractual commitments to its customers and to minimize the disruption to patient care due to spare parts requirements.

Please apply with your cv in English.

Major responsibilities of Logistics team RU:

Processing orders for spare parts for both domestic and/or international requests in accordance with company policy and practice (import/export)
Coordinates and performs activities such as order entry, order acknowledgement, order revision and preparation of shipping documents.
Receives customer requests and prepares documents related to processing returns (RMA), servicing and exchanges.
Coordinates with Service team closely to clarify the required technical details.
Updates databases with status of ordered and returned materials issues and accounts for inventory inbounds/outbounds.
Record & report the status of parts returns, replacements, sales orders and delivery schedules.
Ensures service information accessible by sorting and filing documents/forms, maintaining databases.
Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
Coordinates and perform any activities associated with the transfer of consigned material, order tracking & customs clearance by working with the transportation carriers and brokers.
Coordinates and performs activities associated with the request and renewal of quality certifications and import licenses.
Prepares or reviews reports from SAP and take corrective action.
Reviews orders for conformance to export control and take required action.
Performs other duties as assigned.

At the beginning of the journey, the candidate will receive all necessary support and guidance from the team at all stages of the work. The scope of responsibilities described above is a maximum, that could be reached after necessary experience gained.

Experience & Skills Required

Commercial school degree or equivalent formal education.
Import / Export education preferable.
Minimum 1 year of related experience.
Direct customer support experience and administrative experience(preferably).
Order processing experience or an equivalent combination of formal training in data processing, marketing, international business, finance and accounting, production control or related office and business education.
Familiar with business tools such as Outlook, MS Word, Excel & PowerPoint.
Prior experience with Excel and SAP or equivalent ERP product and productivity software desired.
Customers: Thorough understanding of customers and their requirements/needs.
Understanding of international shipping and transportation regulations.
Planning and organizing skills, able to prioritize multiple tasks.
Fluency in Russian and in English, both written and spoken.
Good PC skills (Excel to focus).
Comfortable with routine tasks.
Excellent interpersonal communication skills.
Good team player, open minded, attentive to details, initiative and ready to take responsibility.

Сonditions:
Registration as a company staff in accordance with the Labor Code of the Russian Federation;
Food subsidy;
Compensation of transportation expenses;
Annual paid leave 28 calendar days + 3 additional days for irregular working hours;
Payment of sick leave;
Voluntary health insurance;
Life insurance.

Logistics Analyst