Инженер технической поддержки AV / Technical Support Engineer / FAE ProAV

Оплата не указана

Вакансия находится в архиве

ATEN

Электрозаводская

г. Москва

Требуемый опыт работы

От 1 года до 3 лет

Тип занятости

Полная занятость

График работы

Полный день

Responsibilities:
  • Consultations and technical support on the entire ATEN product line for integrators and customers;
  • Training for users and partners;
  • Testing and analysis of ATEN devices, issuing conclusions on compliance with the declared characteristics;
  • Adaptation and translation of technical documentation;
  • Regular communication with the head office of the company in order to refine and improve the functionality of devices in accordance with market requirements.
Requirements:
  • Experience with ProAV systems, understanding of the main interfaces and technologies;
  • Experience with Kramer, AMX, Crestron, Extron or other control systems;
  • Experience in administering local networks, including the base (DHCP, IGMP, VLAN, trunk);
  • Setting up switches L2, L3, operation and routing with Multicast;
  • Experience with AV over IP, VoIP, videoconferencing, basic knowledge of MJPEG, H.264/265;
  • Experience in verbal and written consultations and technical support;
  • Sociability;
  • Knowledge of English technical language (fluent);
  • Readiness to travel to the customer's site as part of technical support / commissioning;
  • Personal qualities: responsibility, meeting deadlines, ability to work in a team.
  • Strong negotiation skills;
Conditions:
  • Working hours: Mon-Fri, from 9:30-18:30, flexible (1 hr for lunch time), others according to the local Labor Law.

Ключевые навыки

Time management
Business english
Английский язык
Customer support
Social responsibility
Training & development
Работа в команде
Работа в условиях многозадачности
Fluent english
Laravel
Мультимедиа
Proav
Вкс
Kramer
Crestron
Amx
Low latency
Extron
Technical translation
Customer service

Адрес

Москва, Золотая улица, 11

Контактная информация

ATEN

Сайт: aten.com

Почта: russia@aten.com

Вакансия опубликована 09.07.2024 в г. Москва.

Похожие вакансии

#

Москва

Полный день

Подробное описание

24 июля

#

Москва

Дмитровская

Полный день

Подробное описание

15 августа

#

Москва

Динамо

Полный день

Подробное описание

7 августа