Intern, Medical IT Solutions

Job Description Summary

Intern, Medical IT Solutions (SEI) is responsible for providing sales, administrative and service support for driving local business in the region.

Job Description

Essential Responsibilities

• Service support activities:

• Update/new site creation in service systems;
• Install Base update, analytics, report and tracking;
• Open service cases in systems, assign to engineer and escalate (if needed);
• Support with service case management;
• Support with contract data entry and update in Service systems;
• Track and update installed products, versions, contact information etc.;
• Fill in, track and control warranty dates, POS and service contracts;
• Support inside sales with service contracts payment control and invoicing;

• Supporting PM:

• Procurements tracking (getting invoices from supplier, tracking payments and shipment with OTR and finance);
• Site readiness (sending installation requirements, checklists, getting feedback from customer);

• Support with marketing SEI activities and events;
• Communications with customers;
• Sales activities support from the office;
• Marketing material localization and adaptation;
• Management of demo projects (documents & delivering)

Qualifications/Requirements

• Current enrollment in a bachelor's\master's degree program (2025 or 2026 graduation years), preferably in IT related area
• Ability to work 30 - 40 hours per week.
• Intermediate English and Fluent Russian.
• Strong analytical skills – able to analyze a big amount of data.
• Advanced Microsoft Office skills, knowledge of Excel, ERP system experience is an advantage.
• Good organization and communication skills, ability to communicate at all levels with cross functional teams based in Russia and Europe.
• Strong interpersonal skills / self-motivated and result oriented team player.
• Ability to quickly identify and prioritize issues, create solutions and meet deadlines.