CRM Marketing Specialist

Best Online Insurance Company in The Middle East 2023!

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Mission Digital Hub: To Digitize QIC group to bring its products to the attention of Millions

Our vision is to make QIC group become first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QD app (Qatar Digital), we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

Responsibilities

• Creating a comprehensive and effective communication scheme in an omnichannel mix of direct channels (email, SMS, messengers, push notifications)

• Developing and enhancing triggered interaction sequences with current and potential customers (acquisition and retention)

• Creating and managing content for direct channels

• Identifying growth opportunities based on current and potential customer profiles, determining and implementing profile enrichment tactics

• Coordinating integrations in the field of direct channel automation

• Generating hypotheses, conducting tests, and conducting ongoing analysis

Requirements

• Experience in CRM marketing in the B2C segment within companies with a broad product portfolio for 2+ years

• Intensive work experience with direct channels (minimum: email and SMS, the more diverse the channels, the better)

• Experience with marketing automation

• Analytical mindset

• Basic knowledge of SQL, HTML/CSS, and REST API requests

• Preference given to experience in independently creating content for emails and SMS

• Tech stack: Mailchimp, Figma, optionally — Kommo and other marketing automation tools, editors, and services

• Basic knowledge of analytical tools: Looker, Tableau, Google BigQuery

• English proficiency: Intermediate+

We offer

• Long-term employment with QIC with 3 months probation period
• We are diverse — our digital nomads work remotely from 20+ different countries
• Payment in US dollars monthly to your bank account via SWIFT
• Full-time remote, work schedule: 5 days per week, Sunday to Thursday
• Vacation policy: Qatar Holiday Calendar, 20 workdays of vacation, and 10 sick-day-offs
• Performance reviews are conducted twice a year, with the possibility of a raise in March and September

• Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

​​​​​​​Benefits & Perks

• International medical insurance
• Group and Individual English language classes
• Arabic language classes via Preply
• Corporate 70% discount in Yasno – mental health
• Reimbursement for conferences, training, and purchase of necessary tools
• Consultation on tax policies with a manager
• QIC Running club on Strava with personal coach
• Corporate discount in Privilege Program, including Qatar Airways