Reservation Supervisor

Оплата не указана

Alterra Inn

г. Москва

Требуемый опыт работы

Тип занятости

График работы

Responsibilities:
  • Supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures
  • Attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel’s image and increase revenue
  • Recognize a VIP guest and to apply the concerned policies
  • Recognize potential clients and to transmit information to the Sales Department
  • Maintain a good commercial relationship with all the bookers: guest / company / agencies
  • Promote the Accor loyalty programs and the Hotel promotions
  • Respect the privacy of the guest and the confidentiality of the information
  • Manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it
Requirements:
  • Understanding of the Hotel Industry
  • Friendly nature is a must
  • Influencing and Negotiations
  • Able to assimilate quickly ACCOR / Novotel rates structure and Corporate/Regional and Local promotional packages
Conditions:
  • Managed Hotel of Accor Chain in Almaty City Center
  • Lunch
  • Trainings and Development
  • Career Opportunity

Адрес

Алматы, проспект Достык

Контактная информация

Alterra Inn

Сайт: accor.com

Почта: не указана

Вакансия опубликована 17.05.2025 в г. Москва.

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